Minerva independently collects and manages the company-level information needed to book sessions, deliver consulting, confirm membership, communicate with you, and—only for paid $10/month Agentic Help members—maintain a private prompt/error knowledge base.
Audos is the underlying platform processor. It provides the hosted workspace, CRM, sessions, infrastructure, AI tooling, and database used by Minerva. Audos’s platform policies and AI model cards govern its base-level processing.
Collected at booking or CRM capture so we can identify you, deliver the session, and send confirmations.
Stored only if you voluntarily provide it through the contact line, so we can respond to your inquiry.
Date, selected tier, and delivery choice—temporary workspace email access or Google Meet—so we can deliver and document the service.
For $10/month Agentic Help members only: prompt history, error logs, AI run results, and troubleshooting context used for ongoing knowledge-base support. Free chat is stateless and does not build this database.
Limited transaction status needed to confirm access, accounting, refunds, and fraud prevention. Minerva does not store raw card details.
Session and limited analytics cookies needed for sign-in, security, continuity, and basic service measurement. No advertising cookies.
Dodo Payments is Minerva’s payment processor. Payment details are handled by Dodo Payments rather than stored by Minerva. Review Dodo Payments’ Privacy Policy for its processing and retention practices.
You may ask to access, correct, erase, restrict, or receive a portable copy of your personal data. Where applicable, you may object to processing or withdraw consent.
Some limited information may need to remain where law requires it or where it is needed for tax, accounting, fraud prevention, or legal claims. We will explain any applicable exception.
Read the full Privacy Policy for legal bases, sharing, cookies, security, and all privacy rights. Read the Terms of Service for service tiers, delivery, refunds, acceptable use, and governing law.